Terms of use

Who these terms are between

They are between ThreatCast (“we”) and the organisation that has been given access (“you”). The person who accepts them for the organisation confirms they may do so. If we agree different terms in writing, those apply instead.

What the service is

ThreatCast gathers public threat intelligence, matches it to what your organisation says it runs, and suggests what to do first. It is decision support. It can be wrong or late, and it does not replace your own security judgement, your security tools or your incident process. Early access means features change, and some are marked as not yet tested.

Using it

• Keep sign-in details safe, use the second factor if your organisation turns it on, and tell us promptly if you think an account has been misused.
• You are responsible for what your members do and for the accuracy of what you add.
• Do not use the service to break the law, to attack or probe anyone, to try to see another organisation's data, or to overload it. Look-ups and feeds are for your own organisation's protection.
• Anything the service sends to your own systems (for example a blocklist or Defender) happens only when one of your owners or admins switches it on and approves it. You are responsible for those approvals.

Your data

What you add stays yours. We use it only to run the service for you, as set out in the privacy notice and on the Trust page. Other organisations never see it. You can download everything held about your organisation, and ask for it to be deleted, from your settings; deletion happens 14 days after you confirm. We can ask a customer to sign a data processing agreement; one is being prepared.

Intelligence from other sources

Much of what the service shows comes from public feeds and third parties. We do not control it and do not promise that it is complete, current or correct. Check anything important at its source before you act on it.

Availability and support

We aim to keep the service running and to answer questions quickly, but during early access we give no uptime promise and no guaranteed response time. We may pause or change it, and will tell you in advance where we can.

Fees

Early access is free unless we have agreed otherwise in writing. We will agree any charge with you before it starts.

Our responsibility

The service is provided as it is. As far as the law allows, we are not liable for indirect or consequential loss, for loss of profit or data, or for decisions you take using the service, and our total liability for anything arising from its use is limited to what you paid us in the twelve months before the claim (nothing, in free early access). Nothing here limits liability that the law does not allow to be limited, such as for death or personal injury caused by negligence, or for fraud.

Ending it

You can stop at any time by asking us, or by having an owner delete the organisation in settings. We can end or suspend access if these terms are broken, if the service puts others at risk, or if we stop offering early access, and we will give notice unless we cannot safely do so. The parts about your data, our responsibility and the law that applies carry on afterwards.

The law that applies

These terms are governed by the law of Scotland, and the Scottish courts can decide any dispute. We would always rather settle it by talking first.

Questions

Write to the request form. These terms may change; we will tell members of any change that matters and update the date above.